Egovernment is the way that the government or governments exchange information with its consumers (citizens and legal residents) on the Internet. It improves the quality of government-public interaction and the efficiency of sharing real time information through all government branches. As the Internet technology advances, Egovernment actually transforms the government functionality profoundly. For example, www.usa.gov provides information to citizens, to businesses and non-profit organizations, to government employees and to visitors to the United States. It connects consumers to web pages from all the United States government (federal, department, state and local), and foreign countries. Wherever there is the Internet access (broadband, wireless, or WiFi), people around the world are able to share updated and legitimate information provided by the government. Just like Ebusiness, Egovernment has extended models:
C2G (consumer-to-government) It's where people interact with the government on the Internet. It covers the areas such as election, votes, and taxation. One example of C2G is www.whitehouse.gov that exchanges information between the White House and the public. G2B (government-to-business) This model provides information for all the businesses from multi-million international companies to local small businesses. Most of the time, it helps businesses to find laws and regulations related to business. Www.trade.gov is the example of G2B. G2C (government-to-consumer) This is how the government provides information to people electronically. It is also where people can download forms, submit applications online and even renew their passports. One example Www.uscis.gov is the place for immigrants to make appointments with the local INS office, searching for immigration laws, print out applications, and check their case status, etc. G2G (government-to-government) This is how governments around the globe interact with each other on the internet. Due to the uneven level of technology development around the world and the difference of information-sharing scope, this G2G stage still needs improvement. However, it helps governments fighting against crimes and terrorists. Edited by Minmin Li |