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Keywords for Final

Ch.

Keywords for Final

2

Collboration, content management, workflow control, collaboration system

3

Value Chain, Primary and Support Activities

3

Competitive Strategy and Information Systems

3

Michael Porter’s models for industry structure, competitive strategy, and value chains

4

Computer Hardward, CPU, Input, Output, Memory, Storage

4

Computer as binary machine, bit, byte, ACSCII, Kilobyte, Megabyte, Gigabyte, Terabyte

4

Moore’s Law

4

Client-server, thin client, thick client

4

Cloud computing

4

Operating System, Windows, Mac OS, Unix, Linux

4

Application software market, horizontal-market, vertical-market

4

Open source software

4

Creating a budget for an information system

5

Database terms:  entity, field, record table

5

Table relationships:  primary key, foreign key, one-to many, one-to-one, many-to-many

5

Database metadata

5

Database Query

5

Enterprise DBMS

5

Data model, Entity Relationship Diagram, 1:N, N:M

5

Database Normalization

5

Database Administrator

6

Networks:  Lan, WAN, Internet

6

Switch, Computer Network

6

Network Interface Card, NIC and WNIC

6

Cables, UTP and optical

6

Components of a LAN




 

Keyword

6

WAN, using leased lines or public switched network

6

Virtual Private Network

6

Internet Service Provider

6

Modem, dial-up, DSL, cable, wireless

6

Encryption

6

Firewall, packet filtering, perimeter, internal

6

TCP/IP – OSI System (five layers)

6

Packet Switching on the Internet

6

HTTP and HTTPS

6

HTML, URL, Web Browser,  IP Address

6

World Wide Web, www

6

Hosting a site on the internet, Domain name

7

Four Stages of Business Process Management

7

Business Process Modeling Notation

7

Information Systems in Business Process Management

7

Sales and Marketing Systems



Ch.

Topic

7

Four Stages of Business Process Management

7

Business Process Modeling Notation

7

Information Systems in Business Process Management

7

Sales and Marketing Systems

7

Operations Systems

7

Manufacturing Systems

7

Customer Service Systems

7

Human Resource Systems

7

Accounting Systems

7

CRM, Customer Relationship Management

7

ERP, Enterprise Resource Planning

8

e-Commerce

8

Merchant Companies and Non-merchant companies

8

B2C, B2B, and B2G Transactions

8

Auctions, clearinghouse, electronic exchange

8

E-Commerce three-tier architecture, user, server, database

8

Supply chain and information systems, bullwhip effect

8

Web 2.0

8

Social Networking

8

Mash-ups

8

Electronic Data Interchange (EDI) and eXtensible Markup Language (XML)

9

Business Intelligence Systems

9

Data-mining, cluster analysis, market-basket analysis, decision trees

9

RFM Analysis

9

Online Analytical Processing (OLAP)

9

Data warehouse, data mart


 

Keyword

9

Knowledge Management (KM)

10

Systems Development Life Cycle (SDLC), requirements analysis

10

Rapid Application Development (RAD), Joint Application Development (JAD)

10

Implementing a System, parallel, plunge, phased, pilot

10

Object Oriented Programming

11

Functions of  Information Systems (IS) department

11

Outsourcing

12

Identity Theft

12

Threats to Information Security, hackers, phising, spoofing, sniffing, malware, spyware

12

Authentication, password, smart card, biometric

12

Digital Certificate


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